Refund and Cancellation Policy

The Brand X Method®
Cancellation and Refund Policy

Subscriptions

Brand X® at Home and Brand X® Youth Coach Pro are subject to the terms upon sign up as monthly and can be cancelled at any time. Please Note: Maintenance of PYCC Certification ends once Youth Coach Pro has been deactivated. Please Contact us [email protected] for Renewal of MOC.

Brand X® Plug & Play customers are provided links upon sign up that note a term of a minimum number of months. Scheduling of Monthly Mentoring Calls and completion of Education and Training are the responsibility of the subscriber. After the term is complete Brand X® offers an additional PYCC registration at no cost, reduced fees for mentoring only, programming only and other services. Subscriptions remain ongoing after the minimum term unless Brand X® has been notified of cancellation in writing. Plug & Play subscriptions require 30 days’ notice to cancel. Please contact [email protected] to unsubscribe.

Refunds, prorated or otherwise, are not issued on Subscriptions or Digital products.

Online Digital Courses, Mentoring, Trainings & other products

No refunds are given on digital items such as our professional courses, mentoring, trainings or products. All digital sales are final.

Brand X® Live courses, cancellations/refunds are only allowed prior to two weeks in advance of the scheduled course. In that case, individuals may be eligible for a refund minus a $75 cancellation processing fee.

Brand X® Courses by bid are subject to the terms described in the bid and the 50% deposit and scheduled date is nonrefundable unless a mutually agreed new date and staff can be arranged.

We do not allow cancellations/refunds within three weeks of the course as our staff instructor will have already booked travel and accommodations.

Reach out to [email protected] if you have further questions.

Thank You

The Brand X® Team